Spiritual and Metaphysical Downloads and Services
Where The World's Best Spiritual Practitioners and Vendors Serve You!

Do you charge Sales Tax on purchases?

We only charge sales tax on sales from Pennsylvania, USA. Since we operate out of Pennsylvania, we have to report and pay PA sales tax.

Can I sell my own product here?

Yes!  When you create a user account, you will have the option of enrolling as an affiliate or vendor within your user panel.  Residents of any country may become a vendor or affiliate.

Do you offer an Affiliate Program?

Yes! We pay 60% on all sales you refer.  When you create a user account, you will have the option of enrolling as an affiliate or vendor within your user panel.  Residents of any country may become a vendor or affiliate.

Can Any Country Purchase?

Yes!  Residents from any country may participate in all our offered services, including purchasing.

What Payment Types Do You Accept?

We currently only use Paypal for all transactions.

How do I use the wallet?

You can fund your wallet in your user panel.

When Checking out, you can pay with your wallet funds.  You still must fill out the required information and click "Complete Order".

I Need Help with a product

Please navigate to the sales page where you bought the product and contact the vendor with any questions pertaining to their product.

If you require technical support in regards to payments, site operation, or the likes, please submit a "Ticket" in your user panel.

I did NOT receive your E-mail

Gmail likes to route messages into the "Promotions" tab under "categories". Please check the Promotions Tab, or "All Mail".

Also check your Spam Folder.  Once you find our e-mail, add us to your Contact List and drag our emails to your primary tab so you do not miss anything important.

How do I Get a Refund or Exchange?

Exchange Policy- We will issue 100% store credit to your wallet if you are unsatisfied with a purchase. You may open a ticket in your user panel if you need to use this option.

Refund Policy- We will offer a full refund if your product was not received or grossly different from the description. We do keep logs with timestamps of when customers download their purchases. All other refund requests will be subject to a 20% processing fee. In the event you are unhappy, simply contact me and I will offer you 100% store credit.

If you need to use these options, please open a "Dispute" in your user panel.

What format will my download be?

Some products are delivered instantly, some need time to be prepared.

-  All instant downloads will be available instantly in a ZIP file. 
-  Any prepared item will be delivered within 72 hours from the time you send the vendor any required information.

Please read each product description for specifics to that product

How do I download my purchase?

Login to your User Panel.  Click "Purchased Items" on the left menu.  Click "View Order" for full information and download link.

If you are already logged in, you can follow this link https://unexplainable.com/user/orders

Remember- some products need to be prepared and can take up to 72 hours to be delivered. Please read the product descriptions for specifics